In this modern world, Communication is considered to be a power of a person. He, who can communicate well, would surely have a bright future. But we find it difficult to start a conversation and communicate with one another. Most importantly when it comes to language which is not native to us.
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This may sound simple, but communication is actually a very complex subject.
The different categories of communication –
a) Verbal Communication, which includes face-to-face, telephone, radio or television and other media.
b) Non-Verbal Communication, covering body language, gestures, how we dress or act, where we stand, and even our scent. There are many subtle ways that we communicate (perhaps even unintentionally) with others. For example, the tone of voice can give clues to mood or emotional state, whilst hand signals or gestures can add to a spoken message.
c) Written Communication, which includes letters, e-mails, social media, books, magazines, the Internet and other media. Until recent times, a relatively small number of writers and publishers were very powerful when it came to communicating the written word. Today, we can all write and publish our ideas online, which has led to an explosion of information and communication possibilities.
d) Visualizations which include graphs and charts, maps, logos and other visualizations can all communicate messages.
To know more about communication, we have to know about the 7C’s of a conversation like as:
All of these attributes make a communication effective and appropriate. These are the basics of a complete communication and base knowledge of it. But when we start to communicate, we have to look through a few more things if it is a verbal conversation. We can crack the “WORDS” Model to dig deep down of it.
W – Welcome the person
O – State the Objective
R – Reveal the complete story
D – Debrief the discussion
S – Seal the conversation
Starting a communication by welcoming will create a positive impact at the very beginning of that very conversation. Stating the objective would let the other party know about the approach clearly. Revealing the complete story would remove the misunderstandings. Debriefing the whole discussion would let the other person remind of the facts again. Sealing a conversation with thankfulness would be of a great memory.
Writer: Md. Shawkat Alam Faisal
Intern, Content Writing Department, YSSE